Singapore National Library Uses RFID Technology to Increase Book Borrowing Rate

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The Singapore government invested 1 billion Singapore dollars in 1998 to build the Singapore National Library and began construction of the RFID system. In 2002, the entire system was completed and put into use. It was the only large public library in the world that was completely managed by RFID in 2002.

Every citizen of Singapore can use his/her identity card or driver’s license to borrow books from the library. Borrowers simply bring the books to the self-service borrowing machine, insert an ID card or driver’s license, and place the book on the scan screen. After completing the loan process, it is extremely easy to operate.

In addition, the returning process is also simple, the borrower can return the book at any local library. Borrowers just need to go to the self-service returning machine and return the books to the machine one by one. The returning machine also has a display screen for borrowers to check the return of books.

According to the relevant person in charge of the Singapore National Library, the effectiveness of the application of the RFID system is very obvious, annual saving tens of millions of dollars, reducing the cost of human resources of about 2,000 people, while the number of borrowing has increased by nearly 2.1 times.

The biggest feature of the Singapore National Library in the application of RFID technology is that it has a cooperation with Singapore State Post Bureau to establish a modern book sorting and logistics system. The post office is responsible for sorting the returned books on a daily basis and ensuring that they are returned to the original library within 24 hours, thus realizing the circulation of books.

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