TransLink Helps the Disabled across Fare Gate by RFID Cards

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Nancy   2017/12/14

As a part of new non-touch technology of soft launch, TransLink will provide specific temporary gate cords for the disabled who can’t come in and go out the fare gates.

On Thursday, the transit authority’s board of directors empowered to TransLink to freely provide radio frequency identification (RFID) cords for qualified clients by voting. The available day of those cords is until Dec. 31, 2018. The board will introduce the standard of qualification and application process.

Geoff Cross is the vice-president of planning and policy at TransLink. “We are very excited about this,” he said, “It’s imporant to supply the non-touch technology for disabilities. Because the disabled can’t enter the gates without any help at some point.”

In April 2016, the disabled and their advocates announced that people who use finitely arms or can’t use arms fail to enter the gates without any help after fare gates closed at SkyTrain and SeaBus stations. Because they can’t enter the gates with their Compass cards.

TransLink starts to deal with the solution of initially planning to install specific gates. But directors deside to use remote RFID technology on existing accessible fare gates.

This technology was installed on an accessible fare gate at Edmonds station in May, and tasted at the beginning of June. Then pilots expanded to includ Burrard stations and Production Way-University. The sensors above gates will receive the singals from RFID cards and open the gates when the clients close the accessible fare gates with the cards.

At present, this system has been installed on 28 stations and will be introduced totally in the end of 2018. The board will know the choice about long time plan that incluces adding RFID card as fare media when this technology is installed in across the gated system.

Cross says, “Soft launch will allow TransLink to finish the installtion of sensors and improve the way of delivering service and charging fares. It also will allow TransLink to ensure how many clients need RFID cards.

If clients want to require the qualification, they will pass the application process that includes filling in a form that is reviewed by Access Transit Customer Care and meeting with a third-party health professional contracted by TransLink.

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